I am feeling particularly grateful to you and AES this moment, and thought maybe I should tell you about it... because it validates our choice of AES as the company we would sell.

You see, we chose AES based on two reasons separate from the quality product you have a reputation for producing.

Reason 1: you have provided us with a mentor who advises us and is helping us to make wise choices in running the business. I personally value the fact that Ken is running his own shop and can provide me with advice based on his own business experience.

So far he has been helpful in advising us on advertising strategy, product mix, even quantity of product to order. His discussion of his own experience in selling people who think they want the furnace has been invaluable.

And today he was able to help me solve a technical problem in a real-world way. We have been talking to Cory about it several times, and he had led me through a series of possibilities. But our demo Furnace (which heats our carriage house) was still going out every 6 hours.

So I called Ken. He said, "yes, I know about that. Here's how to keep it going until you can take apart the Gate and get it readjusted. And here's the best way to take the gate apart without getting into trouble . . ."

Reason 2: of all the manufacturers we talked with, AES is the only one which told us "if you don't take the training course, you won't be a dealer".

We have had experience with our previous company of "buy this many and you are a dealer". It is a tough way to learn the business. Yours is a much better way to assure thriving dealerships.

So many thanks for providing us with an Ohio mentor. And many thanks for doing business in a righteous way.