Customer Care

Once you have made a decision to purchase our product we do not want to forget about you.  American Energy Systems Inc. has a reputation in the industry of building great product and backing that product up with a great service team.  Normally our network of dealers and service providers will take care of your service needs but it all starts right here with making sure that your product is registered.  Please fill out the online warranty registration or mail in the registration that you received with your product.

This section along with the online forum can answer your questions quickly and accurately.  If you do not find the answer that you need please contact your local service provider and they can help you.  If that is not possible then email our technical department at technical@magnumheat.com with the question that you need answered.  Please do not call as it may take longer to get back to you with an answer.  Thank you for purchasing a MagnuM or Country Flame product. 

Certificate of Efficiency

2009-2010 Tax Credit Information